FAQ

We specialize in the R&D, manufacturing, and customization of a comprehensive portfolio of audio devices, including microphones, professional speakers, portable speakers, and conference audio systems, serving both commercial and consumer market segments.

Our products leverage proprietary acoustic tuning technology, precision frequency response calibration, and advanced noise-canceling algorithms. Complemented by high-grade audio components, we deliver clear, balanced, and immersive acoustic performance.

Yes, we provide end-to-end OEM/ODM solutions. Customization scope includes acoustic performance tuning, appearance customization (logo, color, material), functional development (Bluetooth, wireless connectivity modules), and branded packaging, fully aligned with your brand specifications.

Our MOQ policy is flexible, with branding processes tailored to order volume. Laser printing is applied for small-batch custom projects; screen printing—for a more refined finish—is used for standard orders of 500 units and above. For large-scale customization involving mold development, we will negotiate a tailored MOQ based on your specific project requirements.

Lead time for ODM custom sample development is contingent on your specific requirements (e.g., technical innovations, functional customization). Mass production lead time is determined by order volume, and it typically does not exceed 90 working days upon formal sample approval.

All our products adhere to the ISO 9001 global regulatory standard. We can furnish complete technical documentation to facilitate your certificate application and certification procedures, supporting your product distribution across global markets.

We implement a stringent 5-step quality control process: incoming material inspection, in-line production testing, acoustic performance verification in our anechoic chamber, finished product sampling inspection, and pre-shipment full inspection. This systematic approach guarantees batch-to-batch quality consistency.

For international orders, we support B/L, FOB, and other transaction methods.

We offer a 12–24 month warranty period, which varies by product type. For manufacturing defects, we provide a designated quantity of replacement parts or direct product replacement, proportional to your order volume.

You can submit inquiries and feedback via email, hotline, or our official chat platform. For large-scale professional audio systems, we also offer on-site installation, calibration, and maintenance services upon request.